Shinagawa Prince Hotel
★ 4 ｜ 21,309 reviews
Massive hotel complex · transit hub · family facilities
📍 Japan, 〒108-8611 Tokyo, Minato City, Takanawa, 4-chōme−10−３０ 品川プリンスホテル
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Hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
About
Polished quarters in a modern high-rise lodging with multiple restaurants, 2 pools & a cinema.
The full picture
A massive multi-tower hotel complex located directly across from Shinagawa Station, functioning as a self-contained hub with its own cinema and aquarium. It is one of Tokyo's largest hotels, frequently used by those needing quick access to the Shinkansen.
It suits business travelers prioritizing transport links and families who value having multiple dining and entertainment options within the same building.
Mid-afternoon check-in can be very busy due to the hotel's scale, so arriving slightly later may help avoid the initial rush.
💡 The layout is extensive and can be confusing; double-check which tower your room is in to avoid unnecessary walking through the complex.
Visitors love
- excellent station proximity
- courteous and efficient staff
- impressive city views
- wide variety of on-site dining
- smooth check-in process
Some note
- dated room interiors
- long waits for elevators
- confusing building navigation
- stained carpets and walls
- pool facilities closed
Good to know
- is it good for kids?
- Yes, the complex features a cinema and various on-site activities that cater to families.
- is it OK on a rainy day?
- Yes, the extensive indoor facilities including shops and restaurants mean you don't have to leave the building.
- how long to stay?
- Not mentioned in reviews
- is a reservation needed?
- Not mentioned in reviews
Visitor reviews
★★★★★
Hotel located just a 1-minute walk from Shinagawa Station (subway lines and Shinkansen trains). It features three towers with guest rooms and business areas, as well as several on-site restaurants offering a range of price options. The rooms are spotless and equipped with everything you need, and there are vending machines on every floor for drinks. The staff is very courteous and efficient. Nothing to complain about — a more than perfect stay for business. I highly recommend it.
★★★★
I would like to share a detailed review that may help future travelers.
The first impression upon arriving at Shinagawa Prince Hotel is its grand scale — the hotel is huge! The check-in process was smooth, and we were assisted by an extremely friendly receptionist (it may have helped that I spoke Japanese). We stayed in a corner room on the 25th floor, as we were a party of three. The elevators are large and operated with the room key card — once you tap it, your floor is automatically activated, which is very convenient.
Now, regarding the room itself: it did not particularly impress me. Th
★★★
Rooms were small, but thats standard Japanese hotel sizes. The carpet and walls were old and had stains. Location was good, right across from Shinagawa Station. Housekeeping and amenities were good, and they give you free water everytime they clean your room. Check-in and check-out were smooth, and the staff were very helpful. Not bad for the price.
★★★★
Very big rooms, great views. The bathroom in my room of the annex tower was a little dated however. Some better signage on the floor or something would help navigate the kinda confusing building somewhat. Plenty of shops, restaurants, activities all within the complex, and the station is a 2 min walk. Overall, an excellent stay, would definitely use again.
★★
Incredibly disappointed in this hotel. I’m not sure which rooms are pictured on booking sites because what I got, isn’t that. Pool has been closed since 2024, rooms are very dated….like 1980 dated and grungy. No onsen. Have to wait for elevators. Construction all around the hotel, no other restaurants or shops in the area. Would not recommend. There are plenty of better hotels close to major train stations.